Notice regarding the restoration of the member points system
At 13:00 on March 16, 2023, a system outage occurred in the easyPoints service implemented by our company, which resulted in the inability to use member points. We would like toinform you that the server was restored at 20:00 on March 17, 2023, and member points have become available for use on our website as of 09:15 on March 20, 2023.
We deeply apologize for any inconvenience caused to our users.
Please rest assured that points awarded for orders placed during this period will be restored once the system is restored.
The operator of the service is currently working on restoring the service.
*We will update this article with updates on the status of the restoration work.
18:00, March 16, 2023 - We are currently working on restoration, but there is no prospect of restoration at this time.
2023/3/16 22:15 - It is taking time to recover from the system failure, and there is no prospect of recovery.
2023/3/17 08:00 - There is still no prospect of recovery. We are continuing to investigate the cause and work hard to restore the service.
2023/3/20 09:15 - The system has been restored and points are now available for use.
Once again, we would like to apologize for any inconvenience caused and sincerely ask for your understanding.
TOOT Co., Ltd.