Notice of Temporary Closure during the Holiday Period in Japan
Dear Valued Global Customers,
Please be advised that due to the consecutive holiday period below in Japan, there will be a suspension of order shipments and customer service operations during the following period.
Holiday Period:
From Saturday, September 19, 2026 through Wednesday, September 23, 2026 (JST).
*During this period, online shopping on our official website will continue to be available as usual.
Please be advised that shipments of orders will be scheduled as follows:
- Orders placed and paid by Thursday, September 17, 2026, 5:59 a.m. (JST) will be shipped on Friday, September 18, 2026 (JST).
- Orders placed and paid on or after Thursday, September 17, 2026, 6:00 a.m. (JST) will be shipped on or after Friday, September 25, 2026 (JST), at the earliest, on a first-come, first-served basis.
Please be advised that shipments of orders placed during the holiday period, as well as responses to customer inquiries, may require additional processing time.
We apologize for any inconvenience this may cause and greatly appreciate your kind understanding and cooperation.
Sincerely,
TOOT LTD.